At ISTS International Company, we believe that when you become our customer, our job has only just begun. Just as we sell superior material and equipment, our technical services is our leading edge of our supply chain services to our valued clients.
Our goal is to help our clients to be successful. As such, we offer the following customer-support and Technical services:
- - Material Selection.
- - Preparing Tender Documents and Material Specifications.
- - Preparing Material Requirements and Quality Control Plans.
- - Pre-Production and Kick Off Meeting Consultation.
- - Inspection and Test Plan Preparation.
- - QC and QA Services.
- - Packing and Shipping Consultation.
- - Quality and Quantity Supervision.
- - Installation Supervision.
- - Training.
- - Preventative Maintenance.
- - Service Contract.
All Products shall be supplied as per International Standards and specific Project Specification. In the event materials are not available to the project specification, we can suggest the closest available alternative grades meeting the technical requirements of the Project.
Additional Tests and Third Party Inspection can be organized wherever required. For projects supply, we can organize and attend pre-production meeting with the manufacturers to discuss the specific technical requirements of the project prior to the release of the order for production.